Privacy notice

Who we are

Rainstack is run by Adam Hoile, a sole trader based in Manchester, trading as Rainstack. For anything about your details, email hello@rainstack.uk.

What we collect, and why

When you book a chat or ask us to ring you, we collect your name (if you give it), your email or phone number, and the time you picked. We use them only to arrange and have that call, and to follow it up if you ask us to. The lawful basis is our legitimate interest in replying to you, or taking steps you've asked for before any contract.

When you visit the site, we count visits with Vercel Web Analytics. It doesn't use cookies and doesn't identify you. We also show the weather in Manchester, which involves nothing about you.

We don't sell your details, add you to mailing lists or pass you to anyone for marketing.

Who else handles your details

We use a few services to run the site and the booking. Each only gets what it needs:

• Vercel hosts the website and its booking form.
• Google Calendar holds the booking, and sends you the invite if you gave an email.
• Telegram and Resend pass the booking to Adam's phone and inbox.
• Cloudflare Turnstile checks the booking form isn't being filled in by a bot.

Some of these companies are based in the United States. Where your details leave the UK, they're protected by the UK's adequacy rules or standard contract terms.

How long we keep it

If you don't become a client, we delete your booking details within 12 months of the call. If you do, we keep what we need for as long as we work together, plus the time the law asks us to keep business records.

Your rights

You can ask to see the details we hold about you, correct them, or have them deleted. You can also object to how we use them. Email hello@rainstack.uk and we'll reply within a month.

If you're unhappy with how we've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put it right first.